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Monthly calculator

Frequent questions

Login requirements

1) How do I login?

You can access the monthly calculator by using:

1) your Client ID and Correspondence ID from your 2011 return booklet/letter or any other recent OSR correspondence,

or

2) your AUSkey.

Monthly calculator

1) How do I save the information I have entered?

Select the 'Save calculation' button to automatically save your information. You can view the information by selecting ‘Return history summary’.

2) Can I print a copy of my monthly calculation?

Yes, you can print a copy of all your monthly calculations by selecting 'Return history summary' and then 'View return details'.

Do not send this print summary to OSR.

3) What if I need to amend my monthly calculation?

You can access and amend your monthly calculation at any time via the 'Return history summary'.

4) Can I use the online payment (direct debit) facility to make my monthly payment?

Yes. You can access the online payment option from the 'View a saved monthly calculation' page (displayed after you have saved your calculation) in the monthly calculator.

5) Can I schedule a future dated payment?

Yes. You can schedule a future dated payment which will be automatically made on the date requested. The date selected must be on or before the due date for payroll tax.

Note: You must be registered to use this facility. You can register during the payment process. Please ensure you read OSR's online payments terms and conditions

Technical questions

1) Can I access the forms using an Apple Macintosh computer?

Yes, the website has been tested with Mac OS X 10.4.11 and Safari 4.1.3. Later versions of OS X and Safari should also function correctly.

2) What do I do if I get the error message: the page cannot be displayed try again in 5 minutes?

Select the 'refresh' button of your browser, or use Ctrl + F5 to refresh the page.

If the problem still exists, please read our technical help.

3) What do I do if I get the error message: Proxy reports: 12204 SSL port specified is not allowed?

Please contact your IT helpdesk.

More information

Last updated: 10-Jun-2011
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