Annual reconciliation
Frequently asked questions
Login requirements
- How do I login?
To access the 2009 annual reconciliation form, enter your client ID and correspondence ID from your 2009 return booklet/letter or any other recent OSR correspondence.
Your annual reconciliation
- Can I leave the annual reconciliation and come back to it?
You can logout at any stage and come back to it at a later date. By using any of the buttons (ie 'back','next', 'save' and 'logout') your information will be automatically saved.
- What if I need to amend my annual reconciliation after I've lodged it?
You can access and amend your reconciliation at any time using your client ID and correspondence ID.
Note: when you lodge an amended annual reconciliation, it will replace your previously lodged reconciliation information and you will be provided with a new lodgement reference number.
- What do I do if the payment figures displayed are incorrect?
Your monthly payments will be displayed in the 2009 annual reconciliation form.
The displayed payment figures show your monthly return payments for the period July 2008 to May 2009. They also include any instalment payments relating to returns or assessments for the 2008-09 financial year.
If you have inadvertently made a payment for June prior to completing your 2009 annual reconciliation, this payment has been included in the amount displayed for May 2009.
The displayed payments do not include any interest or penalty that may have been paid during the 2008-09 financial year, nor any payment relating to a liability for a previous financial year or period.
If any of the payment details displayed are incorrect or incomplete, please contact us.
- Where is my payment for June 2009 that I made prior to completing my annual reconciliation?
If you have inadvertently made a payment for June prior to completing your 2009 annual reconciliation, then this payment has been included in the amount displayed for May 2009.
If any of the payment details displayed are incorrect or incomplete, please contact us.
- Can I print a copy of my annual reconciliation?
Yes, once you're liability has been calculated you'll be given access to the 'print' option. This will print a summary of your annual reconciliation details for your records.
Be sure to complete the lodgement process once you have printed your summary.
Do not send this print summary to OSR.
- How do I lodge my annual reconciliation?
You lodge your annual reconciliation by selecting the 'lodge' button from the lodgement page. You will be provided with a lodgement reference number to confirm you have submitted your annual reconciliation successfully.
- Will I receive an acknowledgement from OSR when I lodge my annual reconciliation?
Once you have lodged your annual reconciliation you will be issued with a lodgement reference number.
- Can I use the online payment (direct debit) facility to make my annual reconciliation payment?
Yes. The facility to pay online is incorporated in the 2009 annual reconciliation form. To make your payment, access the online payment option from the confirmation of lodgement page.
You can schedule a future dated payment once you have calculated your tax liability. When the future dated payment option is used the payment will be automatically made via the online system on the date requested. The future payment date selected must be on or before the due date for payroll tax.
Note: you must be registered to use this facility. You can register during the payment process. Please read OSR’s payroll tax online payment terms and conditions.
Technical questions
- Can I access the forms using an Apple Macintosh computer?
Yes. Providing that you have a minimum system capacity of Mac OS 10 with Internet Explorer 5.2. Mac users with Mac OS 9.2.2 and Internet Explorer 5.1.7, or earlier, don't have the required capacity to use our forms.
- What do I do if I get the error message: the page cannot be displayed try again in 5 minutes?
Select the 'refresh' button of your browser, or use Ctrl + F5, to refresh the page.
If the problem still exists, please read our technical help.
- What do I do if I get the error message: Proxy reports: 12204 SSL port specified is not allowed?
Please contact your IT helpdesk.
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