Corporate achievements 2007-08
It has been a year of significant achievement and change for OSR. We exceeded our revenue collection budget, improved our client service channels, extended our client education programs and strengthened our relationships with commercial clients and stakeholders. Here are some highlights:
collected revenue exceeding $17 billion
identified $286 million in additional revenue from compliance activities
implemented legislative changes to improve taxes and fines administration
continued harmonisation of payroll tax legislation and administration with the Victorian State Revenue Office
improved online stamp duty calculators
issued refunds totalling $1.5 million for 4,150 storm damage relief applications
provided payroll tax clients with new online (e-learning) modules
introduced part-payment and Centrepay options for fines
reduced the number of open workers compensation claims by 50 per cent, as well as a 20 per cent reduction in days lost due to injury
achieved a 55 per cent reduction in the number of staff with accrued recreation leave in excess of 40 days.
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