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Contact us

Important notice

City Office will open at 11am on Friday 17th October, to allow staff to attend an information session.

Contact details

Note: *1800 numbers free call, 1300 numbers cost of a local call within NSW. Calls from mobiles are charged at a rate applicable to their mobile plan from the carrier. Interstate clients please call (02) 9689 6200.

Duties

General duty enquiries - for conveyances, mortgages, contracts and premium property duty

Phone:
1300 139 814*
Fax:
(02) 9689 8280
Email:
duties@osr.nsw.gov.au

Electronic duties returns

Phone:
1300 308 863* or 1800 086 642
Fax:
(02) 9689 6305 or (02) 9689 6642
Email:
edr@osr.nsw.gov.au

Duties return

General insurance

Phone:
1300 139 817*
Fax:
(02) 9689 8200
Email:
returns@osr.nsw.gov.au

Payroll tax

Payroll tax clients - registered before 1 July 2007

Phone:
1300 139 815*
Fax:
(02) 9689 8200
Email:
payrolltax@osr.nsw.gov.au

New payroll tax clients - registered after 1 July 2007

Phone:
(02) 9761 9366
Fax:
(02) 9689 6241
Email:
prt.newclient@osr.nsw.gov.au

Land tax

Phone:
1300 139 816*
Fax:
1300 363 806
Email:
landtax@osr.nsw.gov.au

Unclaimed money

Phone:
1300 366 016*
Fax:
(02) 9689 6345
Mail:
GPO Box 4087, Sydney NSW 2001
Email:
unclaimedmoney@osr.nsw.gov.au

First home benefits

First home owner grant scheme (FHOGS)

Phone:
1300 130 624*
Fax:
(02) 9689 6345
Email:
first.home.benefits@osr.nsw.gov.au

First home plus

Phone:
1300 130 624*
Fax:
(02) 9689 6464
Email:
first.home.benefits@osr.nsw.gov.au

Parking space levy

Phone:
1300 139 817*
Fax:
(02) 9689 8200
Email:
returns@osr.nsw.gov.au

Insurance protection tax

Phone:
1300 139 817*
Fax:
(02) 9689 8200
Email:
returns@osr.nsw.gov.au

Gaming and racing

Phone:
1300 139 817*
Fax:
(02) 9689 8200
Email:
returns@osr.nsw.gov.au

Rebates and subsidies

Petroleum product subsidy scheme

Phone:
1300 305 191*
Fax:
(02) 9689 6345
Email:
petroleum.subsidy@osr.nsw.gov.au

Other services

Client education

Phone:
(02) 9689 6138
Fax:
(02) 9689 6241
Email:
client.education@osr.nsw.gov.au

Compliance and voluntary disclosure

Phone:
1800 806 592*
Fax:
(02) 9689 6323
Email:
compliance@osr.nsw.gov.au

Debt management and payment arrangements

Phone:
1300 139 816*
Fax:
(02) 9689 8462

Objections and reviews

Phone:
(02) 9689 6200
Fax:
(02) 9891 4661
Email:
objections@osr.nsw.gov.au

Freedom of information

Phone:
(02) 9761 9334
Fax:
(02) 9689 6533
Email:
foi@osr.nsw.gov.au

Switchboard and fax

Fax:
(02) 9689 6464
Switchboard:
(02) 9689 6200

Postal address

DX:
DX 456 Sydney
Address:
GPO Box 4042, Sydney NSW 2001

Office locations

Parramatta (head office)

Address:
Lang Centre, Cnr Hunter & Marsden Streets, Parramatta
  • City Office will open at 11am on Friday 17th October.

Sydney (counter services only)

Address:
Level 3, 55 Hunter Street, Sydney

Newcastle

Address:
Level 2, 97 Scott Street, Newcastle

Wollongong

Address:
Level 6, 90 Crown Street, Wollongong

Hours

Phone enquiries:
8.30am - 5.00pm
Counter services:
8.30am - 4.30pm
Last updated: 2008-10-07
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